GRADUATE TRAINEE - PRODUCT DEVELOPMENT AND DOCUMENTATION OFFICER

Job Summary:
As a Graduate Trainee in Product Development and Documentation, you will undergo structured training to support the preparation, review, and processing of essential travel documents, while learning to contribute to the development of travel packages, services, and products. You will assist in ensuring compliance with travel regulations, conducting research, and supporting various departments to facilitate smooth travel arrangements for clients. This role is designed to equip you with hands-on experience, industry knowledge, and professional skills required for future growth within the organization.

Responsibilities

• Assist in reviewing and organizing clients’ travel documents (passports, ID cards, supporting documents) under supervision.
• Maintain and update document storage systems, tracking deadlines and processing timelines.
• Support the review and validation of visa application documents to ensure accuracy and completeness.
• Stay informed on basic visa policies, travel restrictions, and relevant country-specific requirements as part of your training.
• Collaborate with internal teams such as Vacation, Visa, and Customer Service on travel-related tasks.
• Guide clients in completing necessary forms and provide basic information on document submission processes.
• Conduct research on visa categories, conferences, and destination requirements to support the department.
• Assist in exploring and developing new travel packages, products, and offerings, including competitive market analysis.
• Respond to client inquiries regarding documentation and escalate complex issues to senior officers.
• Ensure adherence to internal documentation procedures and industry standards.
• Share updates with the team on new information relating to visa processes and travel documentation.

Job Qualification

• Bachelor’s degree in a relevant field. 

Key Requirements:

• Interest in travel services, product development and documentation processes.
• Strong attention to detail and excellent organizational abilities.
• Willingness to learn and adapt in a fast-paced environment.
• Ability to manage multiple tasks with guidance.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Professional, ethical, and discreet conduct.
• Strong communication and teamwork skills.
• Commitment to continuous learning and professional development.

Salary: N150,000

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